Freeware users often have minimal expectations regarding support and updates, given that the software is free. They may be more forgiving of occasional bugs or lack of features.Shareware users tend to have higher expectations for support, reliability, and the availability of updates. They are paying customers and expect a certain level of quality and service in return.
You can read detailed articles about this from below sites.
https://medium.com/@davidmessi0078/top-10-must-have-freeware-apps-for-windows-5b4d681633d6
https://dev.azure.com/steverogers9005/digital%20marketing/_wiki/wikis/digital-marketing.wiki/960/Exploring-the-World-of-Free-Software-Freeware-vs.-Shareware
https://www.sparkfun.com/wish_lists/172632
https://www.zupyak.com/p/3842457/t/unlocking-your-computers-potential-with-freeware
https://www.liveinternet.ru/users/andrewpaul9005/blog#post501209080
